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How to use webinars effectively

Webinars FAQ's

Here are some of the answers to commons questions about our webinars:


How do I book a place at a webinar?

This is the same as you would book on our others events. Please request a place online and then your Link Officer will approve it.

Does this count as part of my Learning Programme event place allocation?

Yes, each Partner organisation is entitled to three places per webinar. Please note one place is defined as one computer rather than one person. We have a maximum of 100 places for each webinar, which will be given out on a first come first served basis. Recordings of the webinars are usually available on the Research in Practice website after the session has taken place.

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Do I need a headset?

You may find a headset more comfortable, it also allows you to listen to the webinar without disturbing others. But you can also hear the webinar through the speakers in your computer.

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Do I need a webcam or microphone?

No, you will not require either. Only the presenter will have a webcam and microphone, so you can see and hear them clearly.

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What internet connection should I have?

We suggest you to use a wired connection instead of wireless (WiFi), to avoid a drop in connection.

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What hardware and software do I need?

The software we will be using for our webinars is Adobe Connect. You do not need to install Adobe Connect on your machine, but your computer does need to meet certain specifications, below is a list of requirements for Windows. Please pass this information onto your IT support.

Windows requirements

  • 1.4GHz Intel® Pentium® 4 or faster processor (or equivalent) for Microsoft® Windows 7, Windows 8 or Windows 8.1
  • Windows 8.1 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
  • 512MB of RAM (1GB recommended) for Windows 7 or Windows 8
  • Microsoft Internet Explorer 8 or later; Mozilla Firefox; Google Chrome
  • Adobe® Flash® Player 11.2

Mac OS requirements

  • 1.83GHz Intel Core™ Duo or faster processor
  • 512MB of RAM (1GB recommended)
  • Mac OS X 10.8, 10.9, 10.10
  • Mozilla Firefox; Apple Safari; Google Chrome
  • Adobe Flash Player 11.2+

Mobile requirements

  • Apple supported devices: iPhone 5S, iPhone 5, iPhone 4S, iPad with Retina display, iPad 3, iPad 2, iPad mini, and iPod touch (4th & 5th generations)
  • Apple supported OS versions summary: iOS 6 and higher
  • Android supported devices: Motorola DROID RAZR MAXX, Motorola Atrix, Motorola Xoom, Samsung Galaxy Tab 2 10.1, Samsung Galaxy S3 & S4, Nexus 7 tablet
  • Android supported OS versions summary: 2.3.4 and higher

Linux requirements

  • 1.4GHz Intel® Pentium® 4 or faster processor (or equivalent)
  • Windows 8.1 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
  • 512MB of RAM (1GB recommended)
  • Ubuntu 12.04; Red Hat Enterprise Linux 6; OpenSuSE 13.1 or higher versions
  • No Add-in support for Linux. Users on Linux can attend meetings in the browser.
  • Google Chrome
  • Adobe Flash Player 11.2+

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Can I test the software before the webinar?

We strongly suggest you test your system before the day, please follow the instructions below:

This link is for the Adobe connect test page or visit http://admin.adobeconnect.com/common/help/en/support/meeting_test.htm

The test will start automatically and should take no longer than 30 seconds. You must ensure the first three points load successfully, these are: Flash Player, Adobe Connect Connection Test and Connection
Speed Test. You will not require the Adobe Connect Add-in Test.

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How and when should I log onto it?

You will be sent a link to your email address, in advance. We suggest you allow at least half an hour before the webinar starts to log in. We also strongly recommend you test the webinar software before the day, please see above.

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Can I communicate with the presenter?

Yes. There will be space for you to type on screen, should you wish to ask a question, or add a comment. Your audio will not be turned on, so there will not be the facility to ask a question through your headset.

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Do I have to attend the webinar individually or can we attend as a group?

You are more than welcome to log onto the webinar on your own, or you may find it more beneficial to book out a bigger room at the organisation and watch on a big screen. We would suggest you talk to your IT support first.

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How can we maximise on the learning opportunity that webinars offer?

Some agencies are talking to their IT support and booking a number of rooms at locality offices with a PC, screen and speakers set up for each webinar. They are advertising these sessions in their internal Learning and Development programme as training opportunities. The sessions will include the webinar and time for an in-house discussion afterwards, to maximise the learning opportunity.

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What if I have any problems?

If you have any queries about webinars please feel free to contact us:

email: events@rip.org.uk
telephone: 01803 847264

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