Quality assurance of practice - oversight and challenge

Learning Event : Research messages workshop
The National Council for Voluntary Organisations (NCVO), London
09:30 to 16:30 Thursday, 29 June 2017

Places for this workshop and waiting list are now full and we are unable to take further booking requests.

Please see our Delivery Programme for alternative workshop dates.

Quality assurance (QA) is a vital element in an organisation’s oversight of direct practice. This workshop explores what QA is and how ‘hard’ data and ‘soft’ qualitative information can be triangulated to provide an in-depth analysis. It also offers guidance on how an effective QA and performance framework can support the assessment – and improve the quality – of practice.

Aimed at: Those responsible for quality assuring multi-agency early help and safeguarding and social work practice (including team managers, Independent Reviewing Officers, senior leads).